Fred joined the FBMC team in 1992. He is responsible for day-to-day client and corporate accounting operations, which include: budget and bookkeeping systems; account analysis; bank reconciliations; payroll; collection of accounts receivables; and preparation of monthly financial packages.

He oversees the development and implementation of cash control procedures for all clients, including set-up, maintenance and reconciliation of all accounts. Fred is also responsible for all banking procedures, fund receipts and disbursement. He previously served as an Accounts Payable Supervisor, and Senior Cost Accountant, and a Senior Accountant for Exxon Co.
 

Charlie received his BA from the University of Massachusetts in Boston. His background includes prestigious appointments: Supervisor of Market Research for Equifax; Manager of Claims Administration for Mutual of Omaha; Senior Vice President and Corporate Secretary for North American Health Plans; Chief Operating Officer for WORKsiteRx and President/Owner for CJB Benefit Management, Inc. Charlie joined FBMC in 2008 to lend his expertise and enhance the divisional operations of FBMC’s Ormond Beach Office. He develops marketing strategies, coordinates account relationships and acts as a professional consultant.
 

Kedra received her BS in Communications at Florida State University and served as a Public Affairs/Information Specialist for the U.S. Army. She joined the FBMC team in 1991. Kedra oversees and manages corporate risk, including information and physical security, audits and compliance with HIPAA security regulations.  She is also a Certified HIPAA Professional (CHP).

She leads FBMC’s Corporate Emergency Management Team and is responsible for coordination and supervision of acquisition activities such as due diligence and integration. Kedra previously served as the Assistant Vice President of Information Systems and in various other positions related to Information technology. She has over 19 years of experience in quality assurance and information systems.
 

Kim received her professional education through FBMC’s Management Career Development and Systems Management Training Programs. She has been with FBMC since 1988 and has overseen several areas of the company, including Implementation, Case Management, Enrollment Processing and COBRA/Retiree Services.

Kim currently oversees our Deduction Management and Claims Processing areas. Prior to joining FBMC she had 14 years of accounting and systems related experience. She is a two-time winner of the FBMC Manager of the Year Award and the 1992 recipient of the Employee of the Year Award. 
 

Desso received his BS in Education from the University of West Florida in Pensacola. He joined FBMC in 2008 after serving as a Sales and Relationship Manager for several nationwide insurance companies, managing agents in multiple state regions. He has many years experience preparing financial statements, reviewing performance and adjusting incomes. Desso’s previous development of career advancement training and continuing education for account executives prepared him for his current focus on private-sector sales and supervision of Communications and Partner Management for Sales & Marketing. He is professionally affiliated with the Life Underwriters Training Council (LUTC). 
 

Barbara holds a BS in Political Science from Florida State University and is a Senior Examiner and recipient of the Governor’s Sterling Award. She has been with FBMC since 1998 and coordinates the activities of the Human Resources Department, assuring that new hires are adequately trained and informed to provide quality service. Barbara oversees personnel statistics, prepares and submits annual employee consolidated totals for EEO and AA compliance, maintains employee records and directs our corporate activities relative to Quality and Business Performance. She previously served FBMC as Manager for the FSA and Customer Care Teams and has 25 years of diversified, corporate customer service, management analysis and program development experience. Barbara holds memberships in the Southside Business Association, Tallahassee Urban League, American Business Woman’s Association (ABWA) and Alumni of Leadership Tallahassee.
 

Susan received her education at Florida State University and continued her professional development through FBMC’s Management Training Program. She joined the FBMC team in 1978.

Susan leads the Client Services Team, which is responsible for building client relationships. Services to clients include staffing, enrollments, benefit and service enhancements and renewal negotiations. Susan previously managed the FBMC accounts for the nation’s fourth largest school district, Miami-Dade County Public Schools, the State of Michigan, the State of Wisconsin, and the State of California.

She has also served as Manager of the Customer Service Team, the Flexible Spending Account Department, Third-Party Administration and COBRA Retirees. Susan has earned numerous awards at FBMC; is a Volunteer for the American Cancer Society and is a member of the Tallahassee Garden Club.
 

Scott received his BS in Business Administration: Personnel Management and Organizational Theory from the University of Central Florida and is a Certified Government Benefits Administrator through the State and Local Government Benefits Association (SALGBA).

He has been with FBMC since 1996, with over 17 years of experience in client and contract management, he supervises account management services for state governments and other public sector clients. Scott also oversees system implementation, enrollment related activities, benefits consulting, communications consulting and benefit/service enhancements. He serves as Chairman of the Board of Directors for the Doctors Memorial Regional Hospital in Taylor County, Florida.

Scott was also appointed to the SALGBA Board of Directors as an Associate Board Member in 2008. Scott is a Rotary International member and recipient of the Michael H. Sheridan Sales Employee of the Year for 1997.
 

Lori received her BA in Accounting from the University of Central Florida. She joined FBMC in October, 2003, through the acquisition of United Benefits in Daytona Beach, Florida. She is responsible for financial reporting, fund accounting, billing, eligibility, COBRA, quality assurance and reinsurance recovery.

Lori worked for Brown & Brown Insurance Co. from 1982 until 2003 in various capacities. She began her career handling personal lines insurance and moved into the accounting field in 1987. Lori was promoted to numerous positions, serving as Corporate Controller during 1994 and 1995 and as Controller of the United Benefits profit center, from 1995 until its acquisition by FBMC in October, 2003. In 2006, Lori and her team received the FBMC Team Award.