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Communications & Education

A better way to communicate

Benefits can be confusing, but they don’t have to be. In fact, learning about benefits can be fun, engaging and memorable – you just need a coordinated and creative approach.

That’s where we come in.

Our Communications Team has the solution you need for communications and education. We collaborate with you to develop customized communications campaigns with your enrollment objectives and participant demographics in mind.
TARGETING

We produce targeted communications campaigns for ethnically diverse, multi-generational audiences. We customize our content, design and distribution methods to optimize responsiveness based on audience demographics.

ENGAGEMENT

When it comes to engagement, we’re second to none. Our campaigns incorporate cutting-edge marketing materials that foster your participants’ genuine interest in their benefits information. Using interactive and multimedia tools, we create memorable and engaging experiences that make learning fun.

MESSAGE RECALL

All of our materials include a clear call to action to help you reach your goals. Your audience will understand the Who, What, When, Where and Why of what they need to do. We create top of mind awareness through our distribution schedule that drives message recall through frequency.

Proven

The proof is in the pudding. Our communications materials have won 21 awards since 2002. Click here to see our awards.

Dynamic Campaigns

We stay abreast of the latest communications and design trends, and use cutting-edge technology to deliver campaigns just as dynamic as your employee populations. We are experts at implementing campaigns that employ an ever-evolving list of materials including:
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Interactive Benefits Guides
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Social Media
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Newsletters
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Mobile App
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Email Campaigns
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Fliers/Posters
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Websites
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Games
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Videos

FBMC Learning Center

The FBMC Learning Center is a centralized online resource that provides year-round education on-demand.
The Learning Center’s robust database of articles covers everything you need to know about the healthcare industry, from core and voluntary benefits to ACA compliance to wellness and more. Best of all, the Learning Center is available at no cost to you. That’s right, it’s completely free to use!
of employees do not fully understand their benefits options*
of employers report helping participants understand and better use their benefits occupies the most time when implementing benefits communications **
of successful communications strategies employ the use of publicly accessible external websites as a information resource.**
* “Tech Tools: The Game Changer for Employer-Sponsored Health-Care Benefits,” ADP Research Institute white paper, 2012
**Benefits Communication Survey, International Foundation of Employee Benefit Plans, 2016

YOUR TOTAL BENEFITS SOLUTION

customizable employee benefits management & consulting
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CONSULTING &
BROKERAGE

We work for you to secure a wide variety of core and voluntary benefits that reflect the needs of your diverse workforce.

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COMMUNICATIONS & EDUCATION

We craft custom communications campaigns to ensure your workforce can make educated decisions regarding their benefits.

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ADMINISTRATION & COMPLIANCE

We handle complex administrative tasks like Premium Remittances and Direct Billing for you, and ensure you stay in compliance with the latest legislative and ACA regulations.

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ENROLLMENT
MANAGEMENT

We oversee the smooth implementation of processes like your Open Enrollment and Dependent Verification Audits from start to finish.