November 16, 2017
Tallahassee, Fla. –On September 15, 2017, FBMC officially launched Project AutoM8 to streamline FBMC’s IT operations. The first initiative of this project includes the introduction of a next-generation technology called Robotic Process Automation (RPA).
Project AutoM8 is the brainchild of Sajed Khan, FBMC’s new Chief Operations Officer who oversees the Information Technology, Benefit Administration, and Project Management Units.
“Although the vast majority of FBMC’s processes are already automated, my goal with Project AutoM8 is to modernize our data resource management structure and processes to make more efficient and accurate computations,” Khan said. “This involves more than reviewing the data architecture and optimizing our data reports, it includes Robotic Process Automation (RPA) – basically software robots that learn and assist with the data transfer and validation process.”
Khan and his team are pursuing an aggressive timeline. In a little more than three months, Project AutoM8 will go from proof of concept to live production.
After the Proof of Concept was validated on Sept. 15, the project moved forward quickly with the development of a Robot Scheduler by Oct. 1. Testing of pilot automations commenced on Nov. 1 and the project is set to go live on Dec. 10.
FBMC has incorporated the Electronic Data Interchange (EDI) concept of business communications for decades. In fact, FBMC has been a pioneer in using EDI to facilitate electronic communications, without human intervention, to allow structured data to be transferred seamlessly from one computer system to another including systems used by FBMC, insurance companies, and the employer’s payroll office among others.
Regardless of the technology solution, inevitably there are always mismatched or orphaned files when transferring thousands of data packages among different entities. That is why FBMC has initiated a next generation technology called Robotic Process Automation (RPA).
A form of Artificial Intelligence, RPA is basically a “software robot” that has an agile and configurable ability to “learn” and “assist” with the data transfer and validation process. This innovation is a significant departure from traditional EDI solutions in that it does not need to rely on standard business rules of programming that has to be periodically re-programmed.
The advantage of FBMC’s approach is it gives our customers transformable software that is self-correcting and requires little re-programming that will improve the quality, accuracy, and security of their confidential data.
Khan, who began working for FBMC in August, has more than 17 years of experience in the technology field. He led as Chief Technology Officer at Ogilvy & Mather, the Cook County Sherriff’s Department, Omnicom Media Group, and more recently, the United Solutions Company as Chief Information Officer. Khan brings experience in a wide range of industries, and extensive expertise in the development and tactical execution of strategic technology initiatives to the FBMC team. Khan spearheaded innovative change in the fin-tech industry, focused on Cloud-based solutions. He managed more than 100 clients across the nation, administered a multi-million dollar budget, and oversaw the planning and implementation of enterprise IT systems in support of business operations in order to improve cost effectiveness, service quality, and business development. In 2017, he was recognized as one of ComputerWorld magazine’s Top 100 Premier Global Leaders.
About FBMC Benefits Management, Inc.
FBMC Benefits Management, Inc. (FBMC), an industry leader for 41 years, provides comprehensive employee benefits services and management. FBMC affords employers customized solutions, including brokerage of voluntary/core products, benefits education and communications, enrollment management, and administrative and compliance services. FBMC is headquartered in Tallahassee, Florida, with on-site client field offices throughout the United States. For more information about FBMC, visit www.fbmc.com.