Tallahassee, FL–FBMC Benefits Management, Inc. (FBMC), an employee benefits industry leader is excited to announce it has been named a winner of the 2018 MCCi Excellence Award for the innovative use of LaserFiche.
The LaserFiche software empowers organizations to take control of information and business processes as well as create the proper digital storage and processing of records.
Over the past year, Laserfiche drastically improved FBMC’s productivity, efficiency, and strategic decision-making as the company continues to transition to a new digital workplace.FBMC has increased its processing time of enrollment forms by 80%compared to a year ago without Laserfiche. The implementation of this software has also helped the company save 50 labor hours per monthas well as decrease the money spent in investing in storage space, new filing cabinets, large volumes of reams of paper, ink cartridges and other accessories associated with an office full of paper.
Chief Operations Officer Sajed Khan says”FBMC’s mission in providing excellent client care, and ensuring we’re innovating in technology is vital to providing our Service Center with statistics in near real time. With a core focus of going paperless, the Laserfische platform has helped us achieve these results with immediate measurable results. Our imaging team has mastered the meta tagging, scanning and indexing of documents within an hour of receiving a piece of paper. This ensures our Service Center staff is able to provide an excellent 98% call resolution rate.”
FBMC staff was presented with the Excellence Award plaque from MCCi representatives during its August Owners meeting.
About FBMC Benefits Management, Inc.
FBMC Benefits Management, Inc. (FBMC), an industry leader for 41 years, provides comprehensive employee benefits services and management. FBMC affords employers customized solutions, including brokerage of voluntary/core products, benefits education and communications, enrollment management, and administrative and compliance services. FBMC is headquartered in Tallahassee, Florida, with on-site client field offices throughout the United States. For more information about FBMC, visit www.fbmc.com.